Privacy Policy

This privacy policy sets out how Jardin-depanneur.com uses and protects the information you provide when you use this site. Jardin-depanneur.com is committed to protecting your privacy. If we ask you to provide certain information that identifies you when using this site, you can be assured that it will only be used in accordance with this Privacy Policy. Jardin-depanneur.com may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you are satisfied with the changes.

We can collect the following information:

  • Your name
  • Your data including your e-mail address
  • Demographic information such as postal code, your preferences and interests other relevant information for surveys and / or customer offers

The complete list of cookies we collect can be found in the list at the bottom of the page.

What do we do with the information collected?

We need this information to understand your needs and provide you with better service, especially for the following reasons:

  • Internal records
  •       We may use this information to improve our products and services.
  •       We may periodically send promotional emails about new products, special offers, or other information that we believe may be of interest to you, using the email address you provided.
  •       From time to time, we may also use your information to contact you to complete your order or answer your questions. We can contact you by e-mail, phone, fax or mail. We may use this information to customize the site according to your interests.

security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the information we collect online

How we use cookies

A cookie is a small file that asks for permission to be placed on your computer's hard drive. Once you agree, the file will be added and the cookie will allow you to analyze web traffic or let you know when you visit a particular site. Cookies enable web applications to respond to you as an individual. The web application can tailor its operation to your needs, likes and dislikes by collecting and storing information about your preferences.

We use traffic cookies to identify the pages used. In this way, we can analyze the website traffic data and tailor our website to customer needs. We will use this information for analysis only and the data will be deleted from the system.

Overall, cookies help us provide you with a better website, so we can follow pages that you find useful and that you do not have. A cookie does not give us access to your computer or information about you, with the exception of the information you wish to provide. You can accept or decline cookies. Most web browsers accept cookies automatically, but you can usually change the settings to refuse cookies if you prefer your browser. This may result in you being unable to take full advantage of the website.

Links to other pages

Our site may contain links to other sites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over this other site. Therefore, we can not be responsible for the protection and confidentiality of information that you provide when you visit such websites, and these websites are not subject to this Privacy Policy. You must exercise caution and read the appropriate privacy policy on the website in question.

Control of your personal information

You can limit the collection or use of your personal information by:

If you are asked to fill out a form on the site, check the box you can click to indicate that the information should not be used for direct marketing purposes

If you have already accepted that we use your personal information for direct marketing purposes, you may change your mind at any time by writing or sending an e-mail to jardin@jardin-depanneur.com

We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties that we believe may be of interest to you if you tell us to do so.

You may request details of the personal information we have stored about you under the 1998 Data Protection Act. A small fee is due. If you would like to receive a copy of the information about you, please write to jardin@jardin-depanneur.com.

If you believe that the information we have about you is incorrect or incomplete, please send us an e-mail as soon as possible to the address above. We will promptly correct any information deemed incorrect.

 

 List of cookies collected by us

The following table lists the cookies we have collected and the information stored therein

Names of cookies Description of the cookies
CART The assignment to your shopping cart.
CATEGORY_INFO Information about the category of the page that allows you to view the pages faster.
COMPARE The articles you want to compare
CURRENCY The currency in which you pay
CUSTOMER Your encrypted customer number
CUSTOMER_AUTH An indicator that informs you about your connection to the site or not
CUSTOMER_INFO Your login to an encrypted (internal) customer group
CUSTOMER_SEGMENT_IDS Customer segment ID
EXTERNAL_NO_CACHE A flag indicating whether the cache is disabled or not
FRONTEND Your username on the server
GUEST-VIEW Allows customers to change their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The latest product you have seen
NEWMESSAGE Indicates if a new message has been received.
NO_CACHE Indicates whether the cache can be used.
PERSISTENT_SHOPPING_CART A link to the information in your shopping cart and the progress report, if you have requested the site
POLL The identifier of your surveys
POLLN Survey information
RECENTLYCOMPARED The products you have  recently compared
STF Products that you recently sent to your friends
STORE The language you have selected
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer gives us the right to use cookies
VIEWED_PRODUCT_IDS The products you saw
WISHLIST Your encrypted wish list
WISHLIST_CNT The number of products in your wish list